LiveChat 2.0 is here. The first inbox with a revenue counter for humans and AI agents. Try it for free
Small business owner chatting with customers
TH
Tailor's HavenOnline

Hi! Is there any way you could send my order sooner?

I just found out I have to leave earlier than expected.

Hi there! We've got you covered. Your suit is nearly done and we can ship it in two days.

Will that work for you?

Type a message...
Order shippedCustomer notified via chat

The live chat software that gets the job done

  • Increase online sales
  • Improve customer satisfaction
  • Automate customer service

Free 14-day trial No credit card required

35,000+ companies have experienced how LiveChat® improves sales and support on their website

Sephora PayPal IKEA Mercedes-Benz Huawei Virgin Adobe Unilever Yamaha Bosch Sephora PayPal IKEA Mercedes-Benz Huawei Virgin Adobe Unilever Yamaha Bosch

LiveChat® is intuitive customer service software.
Quick to set up, easy for your team to use
and a go-to choice for your customers.

LiveChat App for your agents ↓
Active (3)Newest ▾
K
KateHey! I'd like to pers...
15s
J
JohnShipping takes too...
2m
B
BobThanks for the he...
9m
Ask a questionCopilot

I'd like to customize my order. Can I talk to an agent?

Sure! I'm transferring you to an agent.

Hey! I'd like to personalize a suitcase. What options do I have?

You can pick the base color, handle material and add your initials or a custom tag.

Write a reply...Copilot draft
K Katek.cortez@mail.comNew York, United States
📍 New York
Additional info
Technology
Visited pages
Copilot · AI AssistantAI chatbot
Increase online sales

Engage with live chat, sell with ease

Your visitors are already interested — now put live chat to work. Start conversations with pre-set messages, recommend products, and guide them to the ideal purchase.

Engage with live chat, sell with ease
SA
Support AgentOnline

Hi, do you have basketball shoes in size 10?

Sure! I have some great options in your size. AI-powered

TORRO | black & purpleView product
SLIP | grayView product
Sales boosting tools →
25%increase in average order value after implementing live chat

“Most of our chats are sales conversations. Quick online consultations give hesitant shoppers the confidence to pick a product and check out.”

Marta Kowalska
Marta KowalskaDigital Project Lead, beauty retailer

Sell more products with live chat online

Improve customer satisfaction

Make premium support your new standard

Handle every customer message inside one app. With instant access to customer details, your team delivers the kind of service people remember.

Make premium support your new standard
GH
Grand HotelTypically replies in seconds

Hi! Could I get an earlier airport pickup tomorrow?

Of course — I can move your pickup to 7:30 AM. Should I confirm it?

✓ Yes, confirmSee other times
Efficient support features →
30%increase in customer conversion after implementing live chat

“Delivering first-class service meant choosing a first-class chat tool. Our customers book property showings instantly — perfect for their tight schedules.”

Daniel Kramer
Daniel KramerFounder, boutique real estate group

Create a flawless experience with online chat

Automate customer service

Automate support and sales with AI chatbots

When your agents keep answering the same questions, let chatbots take over the routine. Your team stays focused on the conversations that matter most.

Automate support and sales with AI chatbots
B
Roast & Co. BotAI chatbot · always on

What time do you open on Sundays?

We're open 8 AM – 2 PM on Sundays. Want me to reserve a table?

Reserve a tableSee the menuUpcoming eventsTalk to a human
Automate with ChatBot →
80%of repetitive questions resolved automatically by chatbots

“The bot answers opening-hours and menu questions while we serve guests. It feels like hiring an extra team member that never sleeps.”

Sofia Nguyen
Sofia NguyenOwner, specialty coffee chain

Put routine questions on autopilot

✨ LiveChat Copilot

Boost your team's performance with Copilot inside the app

Copilot guides agents through LiveChat® and surfaces real-time insights about your business, so every reply is faster and more confident.

Text enhancement

Rephrase, expand or shorten replies with one click.

sorry for wait, checking now for you
✨ Enhanced replySorry to keep you waiting! I'm checking this for you right now.

Tag suggestions

AI tags every chat so reports stay clean and searchable.

SUGGESTED TAGS
✓ refund✓ shippingvip-customerorder-1024

Chat summary

Long conversations condensed into a few clear lines.

✨ AI summary
32 messages condensed into 3 lines.
AI customer service with LiveChat® →
Integrations

Connect with tools that support your business growth

Mix and match from 200+ integrations like WordPress, Squarespace and Mailchimp to build a setup tailored to your workflow.

See LiveChat® integrations →

LiveChat® completes your customer shopping experience

See how top ecommerce integrations impact your sales and customer experience.

Bring your favorite tools together for a seamless workflow

Reports & analytics

Monitor how live chat impacts your business

Clear live chat reports help you make smart customer service decisions — no data expert needed.

Sales tracker↗ +18%
MonSun
Agent performance↗ +12%
MonSun
Campaign conversion↗ +9%
MonSun
Chat engagement↗ +21%
MonSun
Chat satisfaction↗ 96%
MonSun
Achieved goals↗ +15%
MonSun
Website traffic↗ +24%
MonSun
Customer story

“Our chat team checks their stats every morning — response times, chat ratings, everything in one simple view. Having it all at their fingertips is genuinely great.”

Sara Whitfield Support Lead, community credit union

Turn live chat data into exceptional customer care

Wall of love

They say... chatting has never been easier

★★★★★ 4.8/5 from 2,400+ marketplace reviews

★★★★★

“A year in, and it has completely changed how fast we help customers on our site.”

Kent Bicycles📍 United States
★★★★★

“Love it! I help shoppers live on the page and it clearly lifts sales and engagement.”

The Cake Planner📍 United States
★★★★★

“Recommended for the reporting alone — support was great when I reinstalled the app.”

MONTBLANC LMDM📍 Australia
★★★★★

“Fast, stable and bug-free. A strong pick for any online store that wants higher conversion.”

ORTTU📍 United States
★★★★★

“I close sales on the go and handle Instagram plus every channel from one place.”

Aylala📍 Poland
★★★★★

“Great app, great customer service — always there when you have a question.”

Luxurious Beds📍 Canada
★★★★★

“Adding live chat to our store was one of the best decisions we have made.”

X NIHILO📍 Australia
★★★★★

“An awesome app with powerful features. Absolutely worth the price.”

Store Supplies📍 United States
★★★★★

“A year in, and it has completely changed how fast we help customers on our site.”

Kent Bicycles📍 United States
★★★★★

“Love it! I help shoppers live on the page and it clearly lifts sales and engagement.”

The Cake Planner📍 United States
★★★★★

“Recommended for the reporting alone — support was great when I reinstalled the app.”

MONTBLANC LMDM📍 Australia
★★★★★

“Fast, stable and bug-free. A strong pick for any online store that wants higher conversion.”

ORTTU📍 United States
★★★★★

“I close sales on the go and handle Instagram plus every channel from one place.”

Aylala📍 Poland
★★★★★

“Great app, great customer service — always there when you have a question.”

Luxurious Beds📍 Canada
★★★★★

“Adding live chat to our store was one of the best decisions we have made.”

X NIHILO📍 Australia
★★★★★

“An awesome app with powerful features. Absolutely worth the price.”

Store Supplies📍 United States
Starts from $19 monthly

Simple pricing for every need

Add live chat to your website and enjoy a free 14-day trial — no credit card required. Pick the plan that fits when you're ready.

  • Unlimited chat history
  • Chat widget customization
  • Basic reports & ticketing
Enterprise

Looking for an enterprise live chat solution?

Let's design a personalized plan around your security, scale and support requirements.

Always-on support

We're here for you 24/7/365

You're looking for the best live chat software — we're here to give you more than a product. Product Experts are online around the clock to help you turn chats into business growth.

~30s average first response time

Product experts team
💬
Experts online nowAverage reply under a minute

Ready to increase sales, provide a premium experience, and enjoy seamless automation?

Free 14-day trial No credit card required